Dr. Neeraj K. Arora is a Research Scientist and Program Director in the Outcomes
Research Branch of the Applied Research Program. He has more than 12 years of experience
in conducting research that focuses on the patient's perspective and aims to facilitate
the delivery of high quality "patient-centered" cancer care. His research integrates the
areas of health communication, outcomes research, and cancer survivorship. Dr. Arora's
research expertise includes the assessment of patient-reported outcomes such as patients'
experiences and satisfaction with care, their information needs, and their health-related
quality of life. His research also focuses on the measurement, determinants, and impact
of patient-clinician communication across the cancer continuum.
At the NCI, Dr. Arora is currently leading efforts to build a program of research that
would facilitate ongoing assessment, monitoring, and improvement of patient-centered care
processes as part of routine cancer care delivery. He has published several articles in
peer-reviewed journals in the broad areas of health communication, quality of care and
outcomes research, as well as cancer survivorship.
Dr. Arora received his PhD in Industrial Engineering with a major in Health Systems
from the University of Wisconsin-Madison, where he received training in health care
quality assessment and improvement as well as in health services research. While at the
University of Wisconsin, he evaluated issues related to health-related quality of life
among women newly diagnosed with breast cancer and examined how computer-based support
systems might help breast cancer patients in playing more active roles in their health